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Affiliate FAQ

  What is the Server101 Affiliate Program ?
  What percentage do I receive for referred sales ?
  Does it cost anything to participate in the program ?
  What does 2 Tier mean ?
  Do I need a hosting account with Server101 to join the Affiliate program ?
  I live outside of America. Can I participate in the Affiliate program ?
  My website is adult orientated can I participate in the Affiliate program ?
  How do I get started with Server101's Affiliate Program ?
  How do I know if I've successfully referred an account ?
  Why can't I log into the Affiliate Services ?
  Do I receive any money from referring a free trial account ?
  Can I include more than one banner on my page or website ?
  Can I modify the banners you provide ?
  Can I put additional information about Server101's Products and Services with the banner ?
  Can I purchase services through my Affiliate account ?
  Can I have more than 1 Affiliate account ?
  When do I receive payment ?
  I use Microsoft FrontPage. How do I insert the banner into my site ?
  Are there any other methods of receiving payment other than credit card ?
  Can I refer a friend and receive a commission for the referral ?


   What is the Server101 Affiliate Program ?
   The Server101 Affiliate Program is a revenue sharing program that rewards 'Affiliates' when they refer a hosting sale to Server101. An Affiliate can display a banner or paragraph of text on their website or refer a friend by signing them up or directing them to the website with the Affiliates URL. eg. http://www.server101.com/?AID=#### . If a potential customer clicks on the banner they are sent to Server101's website. The Affiliates unique ID is linked so if the customer purchases an account the Affiliate is rewarded a percentage of the sale. If a customer upgrades to a higher plan the Affiliate will also receive a percentage of this sale.
 
   What percentage do I receive for referred sales ?
   The percentage paid to the Affiliate is based on the number of accounts held. Refer to the table below for the relevant commission rates. Payments are recurring on each account while they remain active.

Number of Accounts Percentage Rate
2 - 20 15.00%
21 - 50 20.00%
51 - 100 25.00%
101 + 30.00%

 
   Does it cost anything to participate in the program ?
   The Affiliate program has no set-up or monthly fees.
 
   What does 2 Tier Mean ?
   2 Tier means that you can sign up Affiliates under your Affiliate ID. You will then earn 5% of the sales referred by the Affiliate under you.
 
   Do I need a hosting account with Server101 to join the Affiliate program ?
   There is no requirement to have a hosting account with Server101. All the banners are located on the server at Server101.
 
   I live outside of America. Can I participate in the Affiliate Program ?
   Yes. The program is not restricted by country location.
 
   My website is adult orientated. Can I participate in the Affiliate program ?
   No. Server101 will not be affiliated with websites or organisations that promote the following:

  • sexually explicit materials;
  • violence;
  • discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • illegal activities;
  • violate intellectual property rights.

  •    How do I get started with Server101's Affiliate Program ?
       First you will have to register as an Affiliate via the form located here. Once you have completed the form, an email will be sent to the email address you entered in the registration form. This will contain your Affiliate ID and password. You use your Affiliate ID and password to log into the Affiliate Services.
    The next step will be to select a banner to display on your website. From within the Affiliate Services click on the display banners icon. You will be presented with a list of banners to select from. Typically the bigger the banners hold more information which has more potential for a customer to click on. More clicks means more sales. It all depends on how much website space you would like to allocate to banners. Once you find a banner you like, select the code from underneath the banner and copy it into your website. Depending on how your website was created, you will have to edit the page you would like to display the banner to insert the code. For Microsoft FrontPage or Netscape Composer users, refer to the Inserting HTML Snippets Section of our support area. Note: You do not need to copy the banner image to your webspace, these are dispatched from our server.
     
       How do I know if I've successfully referred an account ?
       You will be notified via email. You can also check in the Affiliate Services Referral Management area (Display Referrals - Show all accounts).
     
       Why can't I log into the Affiliate Services ?
       You may be trying to login to the wrong area of the Server101 website. You can log in via Server101's homepage (Client Login - Partner Sections) or at http://www.server101.com/members/affiliate/ . If you are still unable to login, forward an email to support@server101.com and include your Affiliate ID in the email.
     
       Do I receive any money from referring a free trial account ?
       Not while the account is a free service. If the customer upgrades to a paid service, the Affiliate will then be entitled to the commission.
     
       Can I include more than one banner on my page or website ?
       Yes, that's fine.
     
       Can I modify the banners you provide ?
       No. We grant a limited license to use the Server101 images on your website. These images cannot be modified in any way and are subject to Copyright and Trademark Restrictions. Further information about the limited license can be found in the Affiliate Agreement .
     
       Can I put additional information about Server101's Products and Services with the banner ?
       Yes, as long as the information is kept up-to-date and is not misleading.
     
       Can I purchase services through my Affiliate account ?
       Yes, you can legitimately use your Affiliate account to obtain a discount on your services.
     
       Can I have more than 1 Affiliate account ?
       No.
     
       When do I receive payment ?
       The commission is applied one month after the account registration date, provided payment has been received. Payment is made when your account reaches a credit of $50.00. If your account does not reach this amount monthly, the funds accumulate until the balance is reached.
     
       I use Microsoft FrontPage. How do I insert the banner into my site ?
       Refer to the Inserting HTML Snippets Instructions in the support section.
     
       Are there any other methods of receiving payment apart from credit card ?
       Yes, you can change your payment type by going to the Change payment options section in the Affiliate Services section. The options available are Wire Transfer, Cheque or PayPal. Note: A $10.00 surcharge applies to Wire Transfers and Cheques.
     
       Can I refer a friend and receive a commission for the referral ?
       Yes. There is a section where you can sign up a friend within the Affiliate Services.
     
       I need further information ?
       Please send an email to support@server101.com for assistance with your enquiry.